Sweepr Customer Care
Sweepr Customer Care
Sweepr Customer Care
Sweepr Customer Care
Designed by Emily Loughran, Danielle Morgan, Michael McKeever and Melanie Polkosky at Sweepr
[Melanie Polkosky's] personas, known as Avoidant, Optimistic and Confident, are central to Sweepr’s strategy and value proposition.
[Melanie Polkosky's] personas, known as Avoidant, Optimistic and Confident, are central to Sweepr’s strategy and value proposition.
Melanie Polkosky
[Melanie Polkosky's] personas, known as Avoidant, Optimistic and Confident, are central to Sweepr’s strategy and value proposition.
Melanie Polkosky
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The app presented instructions to the technical problem entered by the user, and based on their technical confidence, gave them a personalised journey.
The app presented instructions to the technical problem entered by the user, and based on their technical confidence, gave them a personalised journey.
The app presented instructions to the technical problem entered by the user, and based on their technical confidence, gave them a personalised journey.



The solution to the problem was designed 3 times, using persona based design that targeted the users technical confidence.
The solution to the problem was designed 3 times, using persona based design that targeted the users technical confidence.
The solution to the problem was designed 3 times, using persona based design that targeted the users technical confidence.
